Frequently Asked Questions

What is your refund policy?
Cancellations may be made up to 7 days prior to the Conference. Should you wish to cancel your booking, please contact tentopics@hcahealthcare.co.uk with your full name and company/facility. Refunds will be issued, less a nominal administration fee.

Do you offer student discounts?
All students and trainees will be offered the reduced rate of £225 (Live attendance) or £200 (Virtual) for the two day conference. Please click on the correct box when registering.

If I have booked an online space can I switch to attend in a live capacity?
If there is still space to attend live at the event then yes we can switch your registration pass.
Please send a message email tentopics@hcahealthcare.co.uk and they will advise what the current attendance numbers are and advise what supplement is payable.

Am l able to get a copy of the Group Photo?
We will send you a copy of the group photo along with the CPD Certificate and feedback form. Other photographs taken during the Conference will be available to download from the Gallery page on the website.

When do l receive my CPD Certificate?
CPD Certificates will be issued after the Conference. They will be emailed to the address supplied on your registration.

Registration is open now

Click here to register for the 2024 event